Search results for: histogram

A Better Measure of Customer Service: Response Times and How to Talk About Them

With a platform that handles billions of transactions every hour and hundreds of millions of internet users every day, every solution must be built to scale. – MediaMath.com Throughput Measures How Many Customers You Serve. Response Time Measures How Well You Serve Them. We are, rightly, very proud of our ability to handle the high throughputs our business requires. We highlight throughput in our marketing materials, list it front and center in our job postings, and graph it on any number of dashboards in our monitoring system. It is a powerful metric for the growth of MediaMath as a company. […]